Quality Building Award
The Brief
The CCG Way
• CCG supports campaigns running on social media and any media relations to ensure the timely and effective dissemination of marketing messages
• CCG understands the client’s #1 pain point by conducting focus group interviews and utilizing empathy maps to analyse the user journey
• CCG helps overcome barriers that may result in miscommunication between the program applicants and program organizer
• CCG helps to enhance existing communication materials such as the program’s eDMs, program onboarding material and provides guidance on how to handle client briefing and enquires.
Results
• QBA has since been quickly established as one of the property sector’s most coveted honours and will be celebrating its landmark tenth edition in 2020
• The Award has now achieved greater heights with expanded categories including overseas entries
• The scale of QBA has grown dramatically since its inception with a record-breaking number of submissions, almost doubling the previous years’ submissions